FAQ
While logging into your dealership store is not required; doing so will ensure any orders placed while logged in are saved in your order history for future reference. If you can’t remember your login credentials, no problem. Click here to view the list of approved accounts to find yours! Don’t see your store? Email Joe at joe@jandrmarketing.com to have one set up.
Typically, orders ship within two weeks or less. Occasionally, stock issues may cause delays, but if this happens, we’ll reach out to you with an estimated shipping date. If you need your order by a specific date, please contact Joe at joe@jandrmarketing.com to discuss your needs.
If you need something on short notice and want to order from the inventory we have on hand, reach out to Joe at joe@jandrmarketing.com to see what we have in stock and can send you as quickly as possible.
Yes! To view your order history, go to the ‘Orders’ tab under ‘My Account.’ Please note that you must be logged into your account when placing an order, as guest checkouts do not save order history.
If there’s an issue with your order—whether something’s missing, damaged, or not as expected—just reach out to Joe at joe@jandrmarketing.com. We’ll take care of it and work with you to make things right.
We are always adding new and best selling products to enhance your dealership store experience. If there’s something you want to see added to your dealership store, let us know! Reach out to Joe at joe@jandrmarketing.com to let us know what you want.